FAQ
✔ 1. What is the subscription cost?
The cost of a subscription depends on several factors and you can find it out in the telegram bot. See information here
✔ 2. What rooms does your software support?
Below are the rooms that our software supports:
💎 - GGPoker (NL Holdem Cash 6max (RUSH supported) All Limits, Spin and Go(Spin and Gold) All Limits)
💎 - GGPokerOK (NL Holdem Cash 6max (RUSH supported) All Limits, Spin and Go(Spin and Gold) All Limits)
💎 - Natural8 (NL Holdem Cash 6max (RUSH supported) All Limits, Spin and Go(Spin and Gold) All Limits)
💎 - VBET (NL Holdem Cash HU All Limits)
💎 - RedStar (NL Holdem Cash 6max All Limits, Spin and Go(Twister) All Limits)
💎 - BetClic.fr (NL Holdem Cash 6max All Limits, Spin and Go(Twister) All Limits)
💎 - Snai.it (NL Holdem Cash 6max All Limits, Spin and Go(Twister) All Limits)
💎 - Lottomatica.it (NL Holdem Cash 6max All Limits, Spin and Go(Twister) All Limitss)
💎 - Admiral.it (NL Holdem Cash 6max All Limits, Spin and Go(Twister) All Limits)
💎 - TitanPoker (NL Holdem Cash 6max All Limits, Spin and Go(Twister) All Limits)
💎 - Sisal.it (NL Holdem Cash 6max All Limits, Spin and Go(Twister) All Limits)
💎 - ACR Poker (NL Holdem Cash 6max (BLITZ supported) All Limits, Spin and Go(Jackpot) All Limits)
💎 - Poker King (NL Holdem Cash 6max (BLITZ supported) All Limits, Spin and Go(Jackpot) All Limits)
💎 - True Poker (NL Holdem Cash 6max (BLITZ supported) All Limits, Spin and Go(Jackpot) All Limits)
💎 - Ya Poker (NL Holdem Cash 6max (BLITZ supported) All Limits, Spin and Go(Jackpot) All Limits)
✔ 3. The room I need is not among the supported ones, is it possible to order the implementation of the room I need?
Write to us and send a link to the room you need. We will determine the possibility of implementing support for this room and respond with the timing and cost of implementation.
✔ 4. I didn’t have time to pass the test and when I try to create a test subscription again, the service reports that this is impossible. How can I take the test again?
Write to us about this from the telegram bot by selecting the /support command from the menu. We will reset your unused test attempt and report it in the telegram bot. After this, you will need to create a new test attempt in the telegram bot and pass the test.
✔ 5. What situations at the poker table does the software support?
Our software works in conjunction with the CheckMath solver, which supports 2-6max tables. In cash games, the solver supports about 75% of preflop game situations. For Spin and Go, 95% of preflop game situations are supported. Multiway is not supported postflop.
Our software also supports the GPT4o Artificial Intelligence System. This system supports all possible situations at the poker table, including multiway situations - this is a situation when more than two players are active in the game. If the User has purchased an API request package that includes requests for both supported game options (CheckMath and GPT4o), then the request is first made to the CheckMath cloud, if CheckMath does not support this situation, then the request is sent to the GPT4o AI. If the User has purchased only the CheckMath request package, then only situations supported by CheckMath will be supported. If the User has purchased only the GPT4o AI request package, then all requests will be sent only to the GPT4o AI. The CheckMath solver solutions are based on the GTO strategy and strict mathematical calculation. CheckMath is recommended for use at limits from NL100, since at these limits players begin to adhere to the GTO strategy. AI GPT4o solutions are based on the conclusions made by artificial intelligence based on the hand history sent.
Our software also supports the GPT4o Artificial Intelligence System. This system supports all possible situations at the poker table, including multiway situations - this is a situation when more than two players are active in the game. If the User has purchased an API request package that includes requests for both supported game options (CheckMath and GPT4o), then the request is first made to the CheckMath cloud, if CheckMath does not support this situation, then the request is sent to the GPT4o AI. If the User has purchased only the CheckMath request package, then only situations supported by CheckMath will be supported. If the User has purchased only the GPT4o AI request package, then all requests will be sent only to the GPT4o AI. The CheckMath solver solutions are based on the GTO strategy and strict mathematical calculation. CheckMath is recommended for use at limits from NL100, since at these limits players begin to adhere to the GTO strategy. AI GPT4o solutions are based on the conclusions made by artificial intelligence based on the hand history sent.
✔ 6. What to do if the solver’s advice is no longer displayed in the telegram bot?
If the problem occurs only on one table, then in the telegram bot you need to click on the button with Hero cards for the non-working table.
For example, if there are no tips on the second table, then click once on the Hero cards of the second table -
After this, the idle table service will be restarted. The reboot may take 1-2 minutes.
If this does not help or the tips for all open tables do not work, then you must first close the poker client!!!, then in the folder with our client you must click on the CloseOurClient.exe program, then start our client again by clicking on phantom.exe there.
This will restart all services. Reboot time is up to 2-3 minutes.
For example, if there are no tips on the second table, then click once on the Hero cards of the second table -
After this, the idle table service will be restarted. The reboot may take 1-2 minutes.
If this does not help or the tips for all open tables do not work, then you must first close the poker client!!!, then in the folder with our client you must click on the CloseOurClient.exe program, then start our client again by clicking on phantom.exe there.
This will restart all services. Reboot time is up to 2-3 minutes.
✔ 7. What dangers does using your software pose?
Our software uses optical recognition technology (OCR) to build the current hand history. Today this is the safest technology that minimizes the risks associated with using our software. To launch our client, we use a launch file, which is not unique for each user. This file, after launching, launches another mechanism and is automatically closed, so it does not matter what the name of this file is. One condition must be observed - any actions with the folder with our client (starting our client/stopping our client), which you downloaded from the link when creating a subscription, must be performed with the poker client closed.
✔ 8. Why are Hero/Board cards not recognized correctly?
Most likely the reason is that the current interface of your poker room does not match what is shown in this video:
👀 GGPoker, Natural8, GGPokerOK poker client settings
👀 Americas Card Room (ACR) poker client settings
👀 PokerKing poker client settings
👀 RedStar poker client settings
👀 TitanPoker poker client settings
👀 Snai.it, Admiral.it, Sisal.it, Betfair poker client settings
👀 Lottomatica.it poker client settings
👀 Bodog/Bovada poker client settings
👀 GGPoker, Natural8, GGPokerOK poker client settings
👀 Americas Card Room (ACR) poker client settings
👀 PokerKing poker client settings
👀 RedStar poker client settings
👀 TitanPoker poker client settings
👀 Snai.it, Admiral.it, Sisal.it, Betfair poker client settings
👀 Lottomatica.it poker client settings
👀 Bodog/Bovada poker client settings
✔ 9. What is prohibited to do during the game?
❗ Because Since our software takes pictures of the desktop, it is prohibited to block the poker table with third-party windows, including pop-ups. If this happens, the current hand history will be damaged and the solver will report an error;
❗ It is not recommended to make the Hero’s move before the solver’s advice. The exception is the Hero's Fold and time is running out on the move;
❗ Change the position and size of the poker table;
❗ Turn our client on and off when the poker client is running;
❗ Launch the Telegram messenger with our telegram bot on a computer with a running poker client
❗ It is not recommended to make the Hero’s move before the solver’s advice. The exception is the Hero's Fold and time is running out on the move;
❗ Change the position and size of the poker table;
❗ Turn our client on and off when the poker client is running;
❗ Launch the Telegram messenger with our telegram bot on a computer with a running poker client
✔ 10.What should your monitor screen settings be?
In Windows, in the screen settings you need to select:
ℹ Display scale - 100%;
ℹ Resolution - maximum;
ℹ Display scale - 100%;
ℹ Resolution - maximum;
✔ 11. Where can I get CheckMath api requests?
A package of API requests for joint play with CheckMath and/or the GPT4o Artificial Intelligence System can be purchased in our telegram bot - command /master
If you plan to purchase 10,000 CheckMath API requests, or you have already purchased a total of 10,000 CheckMath API requests, then this must be done with support CheckMath:
https://www.checkmathpoker.com/
support@checkmathpoker.com
telegram: https://t.me/av_tko85
skype:live:.cid.9abba546ecc6a3ac?chat
If you plan to purchase a smaller number of CheckMath api requests, or in total you have previously purchased less than 10,000 CheckMath api requests, you can do this in our telegram bot - command /master
If you plan to purchase a package of api requests for a joint game with the GPT4o Artificial Intelligence System, you can do this in our telegram bot - command /master in any quantity you need.
If you plan to purchase 10,000 CheckMath API requests, or you have already purchased a total of 10,000 CheckMath API requests, then this must be done with support CheckMath:
https://www.checkmathpoker.com/
support@checkmathpoker.com
telegram: https://t.me/av_tko85
skype:live:.cid.9abba546ecc6a3ac?chat
If you plan to purchase a smaller number of CheckMath api requests, or in total you have previously purchased less than 10,000 CheckMath api requests, you can do this in our telegram bot - command /master
If you plan to purchase a package of api requests for a joint game with the GPT4o Artificial Intelligence System, you can do this in our telegram bot - command /master in any quantity you need.
✔ 12. What's the difference between the subscription and the API query solver package?
A subscription is a payment for 1 or more months of using our software installed on a dedicated server. Since our software works together with the CheckMath solver cloud and the GPT4o Artificial Intelligence System, a request package is the number of API requests you select that you can send to the CheckMath solution cloud and/or the GPT4o AI and receive the corresponding number of Hero's next move tips. You can order a subscription and a request package in our telegram bot - menu command /master
✔ 13. After launching the client and opening the poker table, the poker table moved to the left corner, but the Telegram bot does not receive any advice for the Hero’s next move, what could be the reason?
It is necessary to follow the instructions set out in paragraphs 8 and 10 of this FAQ
✔ 14. What game types are supported?
The following game types are supported:
✔ No limit Hold'em CASH 2-6max, all limits supported;
✔ No limit Hold'em CASH 2-6max fast poker (Rush, Blitz, etc.), all limits supported;
✔ No limit Hold'em Spin and Go 3max, all limits supported;
❗MTT is not supported;
❗PLO is not supported;
✔ No limit Hold'em CASH 2-6max, all limits supported;
✔ No limit Hold'em CASH 2-6max fast poker (Rush, Blitz, etc.), all limits supported;
✔ No limit Hold'em Spin and Go 3max, all limits supported;
❗MTT is not supported;
❗PLO is not supported;
✔ 15. After entering the secret key, I receive this message from the client
what should I do next?
what should I do next?
You need to go to both of our telegram bots in the Telegram messenger and select the command /start in the menu
1 -th telegram bot 2nd telegram bot
t.me/RTAPokerBot it.me/RTAPokerManagementBot
1 -th telegram bot 2nd telegram bot
t.me/RTAPokerBot it.me/RTAPokerManagementBot
✔ 16. What is the percentage of errors in your system?
5-8%
✔ 17. When playing, sometimes I get the message Flop not found, what does this mean?
Because. The CheckMath solver, for example, supports about 75% of gaming situations preflop in CASH, but when a situation on the poker table is included in the remaining 15%, the solver cannot find a solution and reports Flop not found. Accordingly, there will be no solution in this situation. If you play on your own in this situation, the solver will also show other messages in the current hand, such as Bad request, End node and other error messages.
✔ 18. When playing, sometimes I get the message Multiway, what does this mean?
Our service shows this message when you play only with the CheckMath API request package and there are more than 2 players in the game on the postflop. Multiway on the postflop is not supported by the CheckMath solver, there will be no advice on the Hero's next move in this situation. To prevent this situation from happening again, purchase a package in our telegram bot (command /master) for playing with both solvers (CheckMath and AI GPT4o) or a separate package for playing together with AI GPT4o.
✔ 19. After downloading and unpacking the client to the computer, I see that the name of the launch file is different from what is shown in the video, what should I run to start the client?
The developers of our client can change the name of the file that launches our client in the folder with our client. In the folder with our client there is a folder ext, a file CloseOurClient.exe and a file that launches our client, the name of which can be changed, in the image below this file is called phantom. exe. To launch the client, you must launch it. The name of this file can be changed! To stop our client, you need to click on the file named CloseOurClient.exe
✔ 20. At what limit is it recommended to play with your service?
The developers of the CheckMath solver recommend playing with the solver on limits from NL100.
✔ 21. If I change the game type on a table from Cash to SnG, do I need to forcefully overload the service of this poker table?
Let me remind you that if the table service does not give advice, then you can force a reboot, see question #6. When changing a game from Cash to SnG and back, there is no need to overload the table service.
✔ 22. My subscription has not yet expired, I tried to renew it, but the system informed me that this can only be done after the end of the current subscription, how can I renew my subscription in advance?
Contact our support and provide the Order number, subscription renewal period, characteristics of the renewed subscription. We will send you a screenshot with the details and cost of the renewed subscription. We will also send you payment details. After payment, we will renew the subscription and notify you about it in the telegram bot.
✔ 23. I want to increase the maximum game limit in my subscription, how can I do this?
Contact our support and provide the Order number and the new game limit. We will take into account the cost of the previous subscription and send you the cost of renewing the new half-subscription. We will also send you payment details. After payment, we will update the subscription and notify you about it in the telegram bot.
✔ 24. There was already a promotion before the Hero,
but the solver advises Bet instead of Raise why is this happening?
but the solver advises Bet instead of Raise why is this happening?
The CheckMath solver API has the following simplification:
- with CALL or CHECK the solver always advises CHECK;
-with RAISE or BET the solver is always advises BET;
This does not affect the gameplay in any way, because the button on the poker table, for example, for CALL/CHECK is the same
- with CALL or CHECK the solver always advises CHECK;
-with RAISE or BET the solver is always advises BET;
This does not affect the gameplay in any way, because the button on the poker table, for example, for CALL/CHECK is the same
✔ 25. The service offers several options for the Hero's next move and chooses one move from the ones proposed,
Is it possible to make a move different from the one suggested by the service?
Is it possible to make a move different from the one suggested by the service?
The CheckMath solver works according to the GTO strategy. No Player can always play with a pure GTO, so our service uses a so-called mixed strategy, which allows for slight deviations from a pure GTO. Those. Our service does not always offer a move option with the maximum number of percentages, but offers other options for the Hero’s next move suggested by the solver with a display frequency corresponding to the percentage value of a given Hero’s move option. If you want to play purely GTO, you can always choose the move option with the maximum frequency of display, expressed in %. You can also choose any other option from those offered by our service. This will be an absolutely valid move. But you cannot make a variant of the Hero’s move that is not among the proposed options, because In this case, the Player will not receive further advice from our service, because There will be no decision tree for this version of the Hero’s move.
✔ 26. Why do I start to randomly change the location of several poker tables on my desktop after I launch them?
Poker tables need to be launched ONE AT A TIME with an interval of 30-60 seconds.